The types of personal information we collect may include your name, email address, postal address, phone number, login credentials, payment information, IP address, device information, browsing history, and other relevant details. We collect this information directly from you when you provide it to us, automatically through your use of our services, or from third-party sources.
We may use your personal information for following purposes:
- To provide our services and products.
- To communicate with and respond to inquiries.
- To customize experiences and deliver personalized content and ads.
- To improve website and services.
- For security and fraud prevention.
- To comply with legal obligations.
- Enhancing usability, troubleshooting, and site maintenance.
- Understanding website usage patterns for improved user experience.
- Creating login credentials, where applicable.
- Enabling marketing, sales communications, and invitations to events.
- Publishing testimonials, case studies, and event-related information.
- Performing data analytics for website enhancement and business objectives.
- Enhancing and optimizing business operations while ensuring information security and legal compliance.
We collect Personal Information from various sources, including:
- Information submitted by you through our website forms, applications, or by contacting or emailing our official contacts.
- Information shared with Federal Soft Systems employees, affiliates, employers of visitors and contractors, suppliers, vendors, and service providers.
- Information sourced from public websites, social media, and publicly accessible profiles.
- Information obtained through cookies and similar tracking technologies deployed on our website.
We do not share or disclose your personal information to any third parties without your consent, except in the following circumstances:
- To service providers, partners, and contractors that help us provide our services.
- To law enforcement agencies or other authorities, if required by law.
- In the event of a merger, acquisition, bankruptcy, or other transaction involving a third party.
If you choose not to provide mandatory Personal Information, we may be unable to fulfil the relevant processing purpose, including providing services to you.
We do not share your Personal Information with third parties for direct marketing purposes. We may share your information within our organization, including its subsidiaries, business partners, service providers, authorized third-party agents, and government authorities, where applicable
We are a global company and may transfer your personal information to recipients in countries other than your own, including the United States. We ensure an adequate level of data protection through standard contractual clauses approved by the European Commission.
We employ administrative, technical, and physical safeguards designed to comply with industry standards and laws to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes firewalls, data encryption, access controls, and physical security measures.
You have the right to access, correct, delete, restrict, or object to the processing of your personal information as provided by applicable data protection laws. Please submit requests by contacting us.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and purpose of collection.
We use analytics providers like Google Analytics to help us measure traffic and usage trends and better understand how our site and services are being used. These tools collect information sent by your browser and device, including pages visited, links clicked, and IP addresses.
Our website and services may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend that you read the privacy policies of any third-party sites you visit.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete it as soon as possible.
We rely on the following legal bases for processing Personal Information:
- Performance of a contract with you or steps at your request.
- Legitimate interests pursued by us or a third party.
- Your consent, which is revocable.
- Compliance with legal obligations.
EU residents have rights under GDPR, including access, rectification, erasure, restriction, objection, and portability. Read more about your GDPR rights and submit requests by contacting us.
If you have any questions, concerns, or complaints about our privacy practices, please get in touch with us at: