Privacy Policy

  • Introduction

    At Federal Soft Systems Inc., we take data security and privacy extremely seriously. We are committed to protecting your personal information and ensuring that it is treated with the utmost care. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your personal information while you use our website, services, and products.
  • Objective

    Through this Privacy Policy, we aim to provide a clear overview of our privacy practices related to the Personal Information we collect and process from various sources. While the primary focus is on data collected through our websites, including and its sub-domains, the principles outlined herein apply across our organization for personal data processing. For specific information based on your relationship with us as a data subject, additional privacy statements may be provided.
  • Information We Collect

    The types of personal information we collect may include your name, email address, postal address, phone number, login credentials, payment information, IP address, device information, browsing history, and other relevant details. We collect this information directly from you when you provide it to us, automatically through your use of our services, or from third-party sources.
  • How We Use Information

    We may use your personal information for following purposes:
    • To provide our services and products.
    • To communicate with and respond to inquiries.
    • To customize experiences and deliver personalized content and ads.
    • To improve website and services.
    • For security and fraud prevention.
    • To comply with legal obligations.
    • Enhancing usability, troubleshooting, and site maintenance.
    • Understanding website usage patterns for improved user experience.
    • Creating login credentials, where applicable.
    • Enabling marketing, sales communications, and invitations to events.
    • Publishing testimonials, case studies, and event-related information.
    • Performing data analytics for website enhancement and business objectives.
    • Enhancing and optimizing business operations while ensuring information security and legal compliance.
  • Sources of Personal Information

    We collect Personal Information from various sources, including: 
    • Information submitted by you through our website forms, applications, or by contacting or emailing our official contacts.
    • Information shared with Federal Soft Systems employees, affiliates, employers of visitors and contractors, suppliers, vendors, and service providers.
    • Information sourced from public websites, social media, and publicly accessible profiles.
    • Information obtained through cookies and similar tracking technologies deployed on our website.
  • Whom We Share Information With

    We do not share or disclose your personal information to any third parties without your consent, except in the following circumstances:
    • To service providers, partners, and contractors that help us provide our services.
    • To law enforcement agencies or other authorities, if required by law.
    • In the event of a merger, acquisition, bankruptcy, or other transaction involving a third party.
    • As otherwise described in this Privacy Policy Statement.
  • Consequences of Not Providing Personal Information

    If you choose not to provide mandatory Personal Information, we may be unable to fulfil the relevant processing purpose, including providing services to you.
  • Data Recipients, Transfer, And Disclosure of Personal Information

    We do not share your Personal Information with third parties for direct marketing purposes. We may share your information within our organization, including its subsidiaries, business partners, service providers, authorized third-party agents, and government authorities, where applicable
  • International Data Transfers

    We are a global company and may transfer your personal information to recipients in countries other than your own, including the United States. We ensure an adequate level of data protection through standard contractual clauses approved by the European Commission.
  • Data Security

    We employ administrative, technical, and physical safeguards designed to comply with industry standards and laws to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes firewalls, data encryption, access controls, and physical security measures.
  • Your Privacy Rights

    You have the right to access, correct, delete, restrict, or object to the processing of your personal information as provided by applicable data protection laws. Please submit requests by contacting us.
  • Changes to the Privacy Policy

    We may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting an updated version on our website.
  • Information Retention

    We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and purpose of collection.
  • Cookies and Tracking Tools

    We and our third-party partners use cookies, web beacons, pixels, SDKs, and other tracking technologies to recognize you when you visit our website, use our services, and view targeted ads. You can control their use through your browser settings and other tools.
  • Data Analytics

    We use analytics providers like Google Analytics to help us measure traffic and usage trends and better understand how our site and services are being used. These tools collect information sent by your browser and device, including pages visited, links clicked, and IP addresses.
  • Third-Party Links

    Our website and services may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend that you read the privacy policies of any third-party sites you visit.
  • Minors' Privacy

    We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete it as soon as possible.
  • Legal basis of the processing

    We rely on the following legal bases for processing Personal Information:
    • Performance of a contract with you or steps at your request.
    • Legitimate interests pursued by us or a third party.
    • Your consent, which is revocable.
    • Compliance with legal obligations.
  • EU Data Subject Requests

    EU residents have rights under GDPR, including access, rectification, erasure, restriction, objection, and portability. Read more about your GDPR rights and submit requests by contacting us.
  • Contact Us

    If you have any questions, concerns, or complaints about our privacy practices, please get in touch with us at: